Be a part of Jonathan Barouch, CEO and founder at Native Measure and AWS for a particular dialog and hands-on answer demonstration.
On this session:
Clunky and costly legacy programs can frustrate your CX brokers with redundant, repetitive duties throughout disparate programs and siloed info.
Native Measure Have interaction for Amazon Join is an omnichannel agent desktop for contact facilities to handle all inbound buyer conversations throughout voice, e-mail, and digital messaging. It’s a single pane of glass, radically enhancing agent productiveness and powering significant buyer experiences.
Have interaction for Amazon Join integrates with all what you are promoting purposes giving brokers direct entry to buyer attributes, earlier transactions, urged assist articles and associated ticket historical past. This entry permits brokers to work smarter and resolve buyer queries quicker with workflow automations, process routing and data base integrations.
- Study main challenges Buyer Service Brokers are going through at this time
- Hear how Native Measure can enhance time to worth
- See an on-demand demo of the answer in observe
Jonathan Barouch is the founder and CEO of the real-time buyer dialog platform Native Measure. Native Measure has places of work in Sydney, Amsterdam, Barcelona, Miami, and Singapore, and was the winner of the 2021 ICMI world Contact Heart Awards within the “Greatest New Know-how” class. Native Measure Have interaction for Amazon Join is an omnichannel agent desktop for contact facilities to handle all inbound buyer conversations throughout voice, e-mail and digital messaging in a single place. It’s a single pane of glass offering centralized buyer knowledge, real-time info and workflow automations to radically enhance agent productiveness and energy significant buyer experiences.
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